Bluesuits Return Policy

Please feel free to return any items, other than bras and underwear, you purchased from us within ten days of your receipt of merchandise.
  • Merchandise must be unworn, unused, unaltered and have all original packaging materials including price tags, manufacturer tags, authenticity cards ( if applicable) included.

  • Returns must be sent prepaid, insured and must be sent via a traceable carrier such as United States Postal Service, UPS or Federal Express.

  • Refunds will be made in the same fashion the item was paid for and to the person who made the purchase. If you received an item as a gift we will exchange the item or refund the original buyer. Shipping charges will not be refunded.

Please send returns to the following Address:
Bluesuits, LLC
200 West 70th Street, Suite 14G
New York, NY 10023

We will not accept returns on bras or underwear due to health laws. Once the bras or underwear are shipped and the Carrier has picked them up, the ownership is transferred from us to you. As such we will not accept refused packages by the customer once we ship bras and underwear.
We will not accept returns on custom made garments. We do make a prototype of any item you order for fitting before the final garment is made. Any changes are pinned on the prototype and necessary changes are made to the pattern before your item is cut. This process ensures the best possible fit
We will not accept returns on made-to-order garments. When you place an order for a made-to-order garment, that garment is tailored for you after you have tried the same style and size form our ready wear collection and perhaps wanted a different color or fabric. The process is the same as custom made garments except that we tailor the suit based on our ready made pattern instead of a custom pattern drafted with your unique measurements. Once we start work on your made-to-order garment that order cannot be cancelled.
Items purchased on the site can be cancelled if items are not shipped yet. Once the items are shipped the order cannot be cancelled. Orders on custom garments cannot be cancelled once you have made a deposit payment or when the work on drafting the pattern and making the prototype has started.